Customer Service

Shipping Info

We strive to bring you the best possible shipping options available to ensure safe, fast, and convenient delivery of all your merchandise!

Your orders will be shipped via U.S. Postal Priority or UPS Ground.

If you have any further questions please feel free to email and we will provide you with additional information.

Return Policy

You have 30 DAYS from the time of shipment to return your items for exchange or refund. We inspect a returned item and a refund will be given within 15 days. Returned product must be completely intact with all original packaging, to include any labels, plastic wrap, accessories, literature, product box.
Unless product is defective, shipping charge is non refundable.

If you have any questions please do not hesitate to email us. Thank you for choosing as your secure, and private shopping site!

American Optical Warranty

For one year from date of purchase, American Optical will repair or replace the eyewear (at our option) if defective in material or workmanship. No warranty is expressed or implied regarding damage resulting from consumer misuse or neglect or for any consequential damages arising out of the use of these glasses. Mail defective glasses, warranty, and proof of purchase, postage paid to: American Optical Eyewear, 529 Ashland Ave Suite 3, Southbridge, MA 01550.

Distributor of all AO Eyewear: Robert's Eyewear | 5480 San Juan Ave. | Citrus Heights, CA 95610 | Tel 916-967-1980